LettrLabs

Common reasons an invited teammate can't access their account and how to fix each one.

Why can't my invited teammate log in?

What happens to recipients collected during Testing mode when you turn an automation on.

Will I lose my test recipients if I switch my automation from Testing to Enabled?

Why iROAS is only meaningful when a real holdout group was set up for that order or campaign.

What does iROAS mean, and when can I trust the number?

Why order-level attribution metrics take time to populate after a mailing goes out.

Why is my order's Analytics card empty or showing "recalculating"?

Why an order moves to Edits Needed status and what to do about it.

What does "Edits Needed" mean on my order?

Adam Rutkowski

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Create your workspace and invite the people you work with.

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A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

Prototype answer unavailable

I’ve got this page open. Ask me anything about it and I’ll answer from the docs.

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